NexEra

Privacy Policy

NexEra is an innovative app designed for creating powerful IoT and Bluetooth applications without writing code. Drag and drop advanced features to deploy in minutes, enabling seamless device connectivity for intelligent control and automation.

About Us and This Policy

This Privacy Policy outlines how we collect, use, and share your information, including Personal Information. It explains our practices concerning data handling and your legal rights associated with this information. By using our websites, products, services, or other online activities, you consent to the practices described in this policy.

Scope of This Policy

This policy applies to the information collected when you interact with the NexEra system through our Services, controlled by Saaiota INC. We do not share your personal data with any third parties.

Contact Us

For any privacy-related questions, please reach out to us at info@saaiota.ca.

Information That We Collect or Receive

We collect and receive information from and about you through various means, as detailed below.

Information You Provide to Us

• Account Registration and Creation: We may ask for contact information (e.g., name, email, country, phone number) and account-related details (e.g., username, password, profile photo, language preferences). Job-related information such as company name, department, and job position may also be requested.
• Technical and Customer Support: We may collect contact information and details related to any issues you're reporting.
• Other Business Processes: Information such as name, email address, and Account ID may be requested for market research surveys, user testing, competitions, promotions, or if you agree to receive marketing information from us.

Please ensure that the information you provide is accurate and up-to-date. We will use the contact details you provide to communicate important information about your account, including security and privacy notices. You can update your information anytime via the Client Area.

Automatic Information Collection

• Device and App Information: Each time you use our app, we may collect data related to your device and app usage. This includes account authentication tokens to prevent unauthorized access, and software errors and load times.

Information Use

• Enhance Security: : Protect your account from unauthorized access, such as by preventing access from a new location without proper authentication.

Children's Privacy

Our application is not intended for children under the age of 9. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Security and Retention

We implement appropriate technical and organizational security measures to protect your information against unauthorized or accidental disclosure, access, misuse, loss, or alteration. However, we cannot guarantee the security of your data. Please keep your account passwords and passcodes safe, and contact Saaiota INC immediately if you suspect any unauthorized use of your accounts.

We retain your information as long as necessary to fulfill the purposes outlined in this policy. We may also retain your information for additional periods as required by law, to resolve disputes, or to enforce agreements. Even if we delete your information from active databases, it may remain on backup or archival media.

Your Choices and Rights

You may have certain choices about how your information is collected, used, stored including:

• Personalized Content and Marketing: Choose whether we may use your information for personalized advertising and purchase recommendations.
• Personalized Communications: Decide if we can use your information to personalize emails and notifications.
• Limited Data/Service Data Collection: Opt to limit data collection to only what is necessary to provide our Services.

Permissions

To provide the full functionality of the NexEra app, certain permissions may be requested depending on your device. These permissions are necessary to help you manage and use your Bluetooth device/hardware effectively. We do not collect or share any of the data accessed through these permissions with third parties.

• Bluetooth Permission: NexEra may request Bluetooth permission to discover nearby devices for connection, enabling data transmission. This permission is only activated when you choose to search for specific Bluetooth devices. We do not collect or share any Bluetooth-related data with third parties.
• Location Permission: NexEra may request Location permission to help locate nearby devices, as Bluetooth functionality often requires location services to be active. This permission is only activated when you opt to find Bluetooth devices. We do not collect or share any location data with third parties.
• Camera Permission: NNexEra may request Camera permission to scan QR codes printed on device/hardware, enabling you to set up or retrieve details. This permission is only activated when you choose to connect to a device/hardware or when importing a file via QR code. We do not collect or share any camera data with third parties.
• Storage Permission: NexEra may request storage permission to enable the import and export of created files. This permission is only activated when you choose to import or export files. We do not collect or share any storage data with third parties.

Children's Privacy

Our application is not intended for use by anyone under the age of 9. We do not knowingly collect any personal information from children through our application. If we become aware that we have inadvertently collected personal information from a child under 9, we will take steps to delete that information promptly.

Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website, and by continuing to use our Services, you acknowledge and accept the revised policy.

Last Revised: 2025-03